Where does your NFP sit on the AI adoption ladder?

Is anyone in your organisation using AI tools for work?

Include free tools like ChatGPT or Copilot, not just purpose-built AI software.

Has leadership made a deliberate decision to explore AI?

Has the executive team or board put AI on the agenda as something to actively examine?

Do you have written guidance or a policy on AI use?

Even a one-page acceptable-use note or email to staff counts as a draft.

Do you know which AI tools are in use, including features inside existing software?

Many platforms you already pay for — Microsoft 365, Canva, Salesforce — have embedded AI.

Are new AI uses reviewed or approved before adoption?

Any consistent process — even a quick check with the CEO — counts.

Is AI part of routine workflows, not just occasional experiments?

Think about repeating tasks — drafting, data entry, client comms — that now involve AI regularly.

Have staff or volunteers received any AI training or guidance?

Sharing a guide or running an informal session counts as ad hoc.

Has the board discussed AI in the last 12 months?

Not just as a risk item — as a strategic topic the board has genuinely engaged with.

Do you measure whether AI is delivering value?

Time saved, quality improvements, or outcomes — any form of tracking counts.

Is AI embedded in how core services or programs are delivered?

Core services means the work your mission depends on — not back-office or admin only.