NFP AI Case Study Library

Real and composite stories from Australian not-for-profits: what it cost, what the board did and what happened.

All Culture Education Environment General Public Benefit Health × Social Welfare AI wins under $1,000

Health · Large

Canteen: Building Governance Before Building Tools

Canteen Australia

Canteen's majority-youth board responded to members asking the organisation to embrace AI by creating a time-bound AI Sprint Committee — governance first, tools second.

Health · Medium

After-Hours Intake Chatbot: Governance First, Technology Second

A health-adjacent NFP built an after-hours intake chatbot for around $3,000 a year — but started by having the board set its risk appetite before any vendor conversations began.

$1k–$10k Composite example

Composite examples are drawn from common patterns across Australian not-for-profit organisations, not a single named organisation. Named case studies are published with the organisation's knowledge. These stories provide general guidance, not legal or professional advice.